THE ON DEMAND DELIVERY PROCESS
Communication at every step of the delivery process ensures Customers are always kept up to date.
Receiver is sent an ODD message to their mobile or via email
Receiver clicks on hyperlink and is directed to the ODD landing page
Receiver selects their preferred option to edit as required
Once satisfied, the receiver can send a confirmationmessage to DHL to change the delivery
- A basic condition for the use of the service is in each of your orders to inform about your mobile phone and your email.
ON DEMAND DELIVERY SERVICES
- All customers of our company can use the service to manage their shipments.
- The service is for shipments only via DHL EXPRESS
- Our company is not responsible and does not handle the service DHL ON-DEMAND DELIVERY
- The service is free of charge and is optional.
- For information or questions please contact DHL or visit your local DHL Office.